Data security

Your trust is our foundation

With our ISO 9001 and ISO 27001 certifications, we stand for verified quality management and information security standards of the highest level.

»It is crucial for us that our processes and data are protected to the highest possible standard. Our ISO 9001 and ISO 27001 certifications demonstrate that quality and information security are not merely promises, but established standards we actively uphold. Regular audits by independent bodies give us the confidence of knowing we have a reliable, forward-looking partner by our side.«

Yves Deckert - Digital Businesss Manager

Secure digital mail processes – GDPR-compliant & certified.

GDPR-compliant & legally binding

  • 100% GDPR compliance – we strictly adhere to all requirements of the EU General Data Protection Regulation and protect your personal data against unauthorized access, loss, or misuse.
  • Transparent data processing – you are clearly informed about which data we process, for what purpose, and for how long. Your rights to access, rectify, erase, and transfer your personal data are a matter of course for us.

Technical and organizational security measures

eBrief employs state-of-the-art security standards to ensure the best possible protection for your data:

  • Encrypted data transmission (TLS/SSL) – your data is protected during transmission, similar to the standards used in online banking.
  • ISO-certified security processes – our systems and partners operate in accordance with internationally recognized information security standards.
  • Access controls & role management – ​​only authorized personnel have controlled access to sensitive data.
  • Regular audits & penetration tests – external security experts test our processes to identify and remediate potential threats at an early stage.

Hosting & Data Location – Maximum Control

We store and process your data exclusively in modern, certified data centers that meet the highest security standards. This ensures that data is protected in accordance with applicable data protection and security standards — free from uncontrolled access or unauthorized disclosure.

Your control – transparent storage & deletion

eBrief puts you in control of your data:

  1. Flexible retention periods – you decide how long your data is stored.
  2. Automatic deletion processes – data is securely and completely deleted once the retention period expires.
  3. Privacy-friendly processes – we minimize data, store only what is necessary, and avoid unnecessary third-party data access.

Trust through responsibility – anew every day

For eBrief, data security is not merely a technical matter — it is a mindset. We are committed to handling your data responsibly, offering full transparency and continuously optimizing our security standards. We build trust through reliability, verifiable security, and clearly defined processes — from registration to delivery.

Highest standards for information security

 

Security and Trust as a Foundation

Data security is a top priority for PIN AG and the eBrief service. ISO/IEC 27001:2022 certification by DEKRA confirms the systematic protection of sensitive information and the consistent implementation of technical, organizational, and legal security standards.

 

Comprehensive Protection for Digital Communication

Confidentiality, integrity, and data availability are central to the digital dispatch of letters via eBrief. Clear security processes, modern IT systems, and regular risk assessments ensure reliable protection of sensitive information throughout the entire process chain.

 

Continuous Improvement for Maximum Data Security

Regular audits and the continuous development of the information security management system ensure that eBrief consistently meets the highest security requirements. ISO/IEC 27001:2022 certification underscores the commitment to being a reliable partner for secure digital and physical business communication.